Following the footsteps of RBI and SEBI allowing regulated entities to onboard and verify customers using a video call (V-CIP or V-IPV as the process is commonly known), IRDAI has taken steps to let Insurance Companies do the same (known as VBIP). Here’s how you can use our ready to use, zero integration, secure and […]
Video KYC Compliance Checklist
Video KYC (V-CIP) is not the same thing as stitching a video chat interface to your customer onboarding process. It is a profound organizational change. And each organization will go through a period of doing it wrong, not doing it wrong but not doing it right either, and finally doing it right. We are here […]
Video KYC Process – A simple use case flow
A high level flow of how the Video KYC call is initiated between the Agent and the Customer.
Aadhaar Masking
What is Aadhaar Masking? Aadhaar and its regulations are governed by UIDAI. And as per UIDAI, Aadhaar masking refers to covering the first eight digits of Aadhaar number – in physical or digital form. More precisely, Aadhaar masking refers to concealing the first 8 digits of the Aadhaar Number captured in Application forms and the […]
What is penny drop verification?
Penny Drop or Bank account verification as is commonly referred to is a way to verify the authenticity of a user’s Bank Account. This is achieved by depositing a small amount (usually a penny and hence the name) – usually INR 1 (one rupee) in the Indian context – which returns the validated bank details […]
Video KYC – Common questions our customers ask
In the midst of an unprecedented crisis, it is emerging that the future can never really be anything like the past. With physical movements restricted and much less desired, financial institutions must rethink ways to onboard their customers safely and securely. On 09 January 2020, the Indian financial regulator made a remarkable amendment to the […]
Video KYC Deployment Steps
Following the comprehensive Video KYC FAQ, here is a quick summary of how to deploy the Video KYC solution into your client onboarding flow to remain compliant with the steps specified by the regulator. The Video KYC process can be split into three pillars (Before, During and After) taken from the V-CIP process defined in […]
Video KYC FAQ
1.What is Video KYC Video KYC allows a regulated entity to open an account-based relationship with a customer without meeting the customer face to face. The customer can, through a video call, chat directly with a Banker, provide all the identity documents to verify who they are and complete the account opening steps in a […]
Video Customer Identification (V-CIP)
The move removes the need to go into a branch, invite strangers to the house, share paper copies, or wait for days for the account-opening process to be completed. Instead, the customer can, through a stroke of a video call, chat directly with a Banker, provide all the identity documents to verify who they are […]
