Video Pre-Issuance Verification Call (PIVC) allows your prospects to complete the PIVC verification at the comfort of their homes exactly as prescribed by the insurance regulator. The entire video PIVC is recorded with consent and acceptance obtained from customers to proceed with the policy issuance.
Our PIVC verification is currently supported in 9 languages including English, Hindi, Tamil, Telugu, Kannada, Malayalam, Gujarati, Bengali and Marathi. This will work even if the necessary language packs are not available in your customer's device.
The PIVC verification can be sent as a secure link from your own domain or enabled from your web or mobile applications. Once a prospect consents to PIVC, the pre-built pages will allow your prospect to choose the language of choice to listen and verify their policy details through a live video recording.
The policy details will be spoken back to them so your prospect will simply need to listen and confirm the details without having to read through lengthy policy wordings. The entire video and the consent and confirmations provided by the prospect will be recorded and available for your underwriters instantly once completed.
Learn more about Video PIVC